Last Updated: March 5, 2026

Thank you for shopping with MJ PrintLab. Customer satisfaction is important to us. This Refund and Return Policy explains the conditions under which returns, replacements, or refunds may be provided.

1. Return Eligibility

You may request a return or replacement if:

• The product received is damaged or defective

• The product received is incorrect or different from the order

To be eligible for a return or replacement:

• The request must be made within 48 hours of delivery

• The product must be unused and in its original packaging

• Proof such as photos of the product and packaging may be required

2. Non-Returnable Items

The following items are generally not eligible for return or refund:

• Custom or personalized stickers

• Products damaged due to misuse or improper handling

• Minor color variations caused by screen display differences

• Items reported after the allowed return period

3. Replacement Policy

If your item is damaged or incorrect, MJ PrintLab may offer:

• Product replacement, or

• Store credit, depending on the situation

Replacements will be processed once the issue is verified by our support team.

4. Refund Policy

Refunds may be issued only in specific cases, such as:

• The product is unavailable after payment

• A replacement cannot be provided

• The order is canceled before processing

Approved refunds will be processed to the original payment method.

Refund processing time may take 5–10 business days, depending on the payment provider.

5. Order Cancellation

Orders may be canceled before they are processed or shipped.

Once the order has been processed or shipped, cancellation may not be possible.

To request a cancellation, please contact our support team as soon as possible.

6. How to Request a Return or Refund

To request a return, replacement, or refund:

1. Contact our support team within the allowed time period.

2. Provide your order number and a description of the issue.

3. Attach clear photos of the product and packaging if the item is damaged or incorrect.

Our team will review the request and provide further instructions.

7. Contact Us

If you have any questions about our Refund and Return Policy, please contact us:

Business Name: MJ PrintLab
Email: support@mjprintlab.shop
Website: www.mjprintlab.shop